Find 4 Star Hotels in Palm Groves from SAR 288

"The staff the are very kind and helpful. Elbachir in the restaurant is a great guy. Always there to help when you need it. Over all everyone was great"

"Lovely hotel, friendly staff"

"Hotel was nice clean, quiet, and comfortable. The staff was all AMAZING especially Fatima she did my welcome meeting and helped in finding the best excursions and tours.The hotel spa was also AMAZING did my first hammam massage and it was great, had an amazing experience. The food was ok, being in morocco i really wanted that authentic Moroccan cooking but unfortunately the hotel was more mordern in the foods. After 2 nights and the food was the same i ate dinner out the rest of the time. Alcoholic beverages were weak and watered down even shots were watered down. The hotel does offer nightly entertainment like karaoke, shows, live band music etc. but by11pm everything is closed and over for the day. No food, drinks, nothing after 11pm. So again went out most nights. Rooms was ok clean and comfortable, even though room was cleaned daily towels and sheets were not changed had to ask for new ones. Overall ok stay hotel grounds are gorgeous and hotel is gated with security."

"The hotel lobby is superb! And it is the only thing which I can say good about this hotel. It itself is worn off. Serous reconstruction needed. Many tourists looking for getting free alcohol. Sport activities in poor condition. Poor all inclusive service. Just add some extra money for your stay and stay somewhere else at a higher price. This is just not worth it. "

"It was cold outside "

"I stayed at the hotel in winter season. Only one restaurant open. Can’t rate anything else as it was closed. Looked like a great place to be in the summer. "

"Excellent. Very good food, amazing staff. Perfectly clean. Great facility’s, classes include yoga, Pilates and aqua dance etc. Warm indoor pool. A spa with lots of treatments."

"I would NOT recommend this property, particularly for families. On arrival, we were placed in accommodation located at the back of the complex, requiring a long walk along an unlit pathway with slippery tiles and cracked concrete. Visibility was extremely poor, and I had to use my phone torch. As a result, my child fell and was injured. We were moved three times, and each room had hygiene and maintenance issues, including: • Dirty floors that appeared not to have been cleaned • Mould in bathroom areas • Stained bed sheets • Plumbing issues with constant noise • Excessive dust that triggered allergies These issues were raised repeatedly and documented with photos and videos. It became clear that this was not an isolated problem but the general standard of the property. We attended the booking and attempted to stay, but ultimately had to leave due to health and safety concerns. I would advise future guests to carefully consider cleanliness and safety before booking. "

"A* great place to stay. Friendly and helpful staff that will help you where needed. Nice and peaceful with its own swimming pool. Recommended "