"Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill.
Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being...
"Un coin de paradis a san cristobal de la laguna. L'hôtel est incroyable, le personnel très gentil la propreté irréprochable. Le petit déjeuner est super. Nous avons passé 4 jours incroyable. Je recommande cet hôtel."
"We stayed for 6 nights. First we are got room near the reception, it was very noisy at late evening and early morning. I asked to change the room , reception stuff change with out problem. Food was good and tasty , big variety. My son likes swimming pool, it is very clean , with salt and warm water.
I recommend this hotel."
"I enjoyed my stay at the hotel . The staff were all friendly and welcoming during my stay . The rooms were cleaned daily and the towels were changed each day .
There was a wide choice of options at breakfast and dinner. One evening guests at the option of a sushi station.
Good value for money, I was HB so paid for drinks with dinner each evening. They accept cash or card . Or you can upgrade to the drinks package.
The entertainment was fair, bingo was a favourite with many guests as well...
"chambre spacieuse mais très bruyante beaucoup de bruit autour de l’hôtel le soir jusqu’à très tard surtout si vous êtes coté rue .
menage bien fait tout les jours les femmes de ménage sont agréable et très gentille.
bon les repas sont bons mais redondants normal vous me direz.
carte du snack prêts de la piscine très peu option en all inclus si non faut payer pour une salade ou autre que de frites ou un sandwich pain de mie.
personnel au top.
je recommande tout de même cet hotel c’est la...
"Wonderful experience, staff was lovely, rooms were sparkling clean, and air conditioner was impeccable. Outdoor balcony view was love could see the whole stunning views,and the sunrise as well as sunset view was spectacular!!!"
"No assistance w luggage until heavily prompted upon checking in. Then none at all upon checkout. Taxi called was too small even though a large one to contain wheelchair was requested from the front desk."
"It was a lovely clean hotel. The all inclusive drinks were good quality. However the all inclusive meals were quite bland and lacked flavour
But I really enjoyed my stay"
"Prachtig uitzicht vanaf het balkon op de zee en de grote zwembaden. Goede airco in de kamer. Grote bedden. Zeer centraal gelegen. Geen parkeergelegenheid, maar op 15 minuten lopen zit megagrote gratis parkeerplaats."
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن لا اوروتافا
تدعوك وجهة لا اوروتافا لزيارتها! اكتشف مناطق مراقبة النجوم، وأنشطة التجول سيرًا في الطبيعة، والمعارض الفنية فيها وغير ذلك الكثير.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
