"The staff were very friendly and helpful. There was maintenance being done on one of the main pools while we were there but it makes sense since it’s their low season. Loved our stay here, the food and drinks were delicious!"
"This is our 2nd trip to Cozumel and our 2nd time to stay at Iberostar Waves. This stay was like our trip in 2019...everything was perfect! The check-in was seamless, the waiters/waitresses and bartenders are phenominal. The food was delicious as was the drinks. Our only disappointment was the shows at night :/"
"We love the layout of the resort. But were a little disappointed with the service this trip. We had trouble with our room phone, which made it difficult to order room service. Several of the restaurants werent open, so we were limited on choices. No hot water for the shower in our room. Our swim out pool was always dirty and full of bugs and the wifi was terrible. The staff was very nice as always. The resort is remodeling so it was somewhat noisy during the day."
"Beautiful gardens and rooms are spacious. Aging furniture and a few upkeep issues. Requested safe to be opened first day as it was locked and unusable-requested 3 times-still not fixed all week. Drawer door was rotten and fell off. Curtain rods falling off and no hot water in shower. Buffet was really bad. The specialty restaurants were good."
"La verdad el personal es muy muy amable, la ubicación genial, le falta una restauración en general al hotel pero la relación precio valor es adecuada. Algo que lleva tiempo con temas sin lugar a dudas son las escaleras eléctricas, deberían darle una buena revisada. Pero la verdad la atención y amabilidad de todos hace la diferencia. Ahh porfas hagan un poco mas caldosos los chilaquiles ;)"
"First, my VIP Expedia Platinum status was never granted. There were ants and small cockroaches. Tiles on the shower were broken, the shower door was so old and in bad shape. The water pressure was horrible. I mentioned all of these to the front desk and didn’t change us to another room even when the hotel was completely empty after the Ironman race weekend. It needs an upgrade urgently."
"Restaurant is extremely slow. You really have to wait for over 1 hour to get your food. The hotel advertises as “adults only” but kids are allowed in restaurants and to walk freely around the pool and deck which kind of defeats the purpose of adults only. In addition to this we had to wait for towels at the pool- they ran out. I would not recommend people to stay on this hotel."
"Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée.
Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres...
"Our recent stay at Private Paradise Villa was nothing short of exceptional.
From the moment we arrived, the staff greeted us with warmth and professionalism. Our kids had an absolute blast with the game theater, it kept them entertained and happy. Meanwhile, my spouse and I relished the time to relax by the infinity pool, indulge in spa treatments, and savor gourmet meals.
One of the activity highlights was the private catamaran we booked through the resort.
The attention to detail is...
"Adorable property, a block from the water. Loved having the kitchenette. Our host Roger was super friendly and helpful. We would absolutely stay here again!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن كوسيميل
لا تفوت زيارة وجهة كوسيميل التي تبعتث على الاسترخاء واستمتع بأنشطة الغوص باستخدام أنبوب تنفس، والشواطئ، والآثار القديمة، وغير ذلك الكثير!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
