"Love this hotel, stayed here a lot over the years, only issue is the lifts are temperamental at times. And the WiFi is really bad in certain rooms. Takes a while to get it work, but laggy.. so I think that needs looking into. Other than that, love staying.. Will in the future"
"Staff was amazing! Had a brilliant time for our anniversary. They were very attentive and even threw in a glass of prosecco to celebrate and a cake at the end. The room room was very comfortable however, there were a few bits of hair on the carpet and curtains but nothing major. The thermal spa was amazing."
"A warm welcome, and a good location, close to the main railway station, but also close to the Harbour.
The breakfast was good, the staff on the front desk and in the restaurant were incredibly helpful and the leisure facilities were all working well. Last but not least, the soft play area is a great amenity for families with toddlers. Definitely recommend. Thank you."
"The hotel was in a good central location close to the castle and various bars and restaurants as well as the main shopping precinct.
All the staff we spoke to were very polite and helpful.
The pool, steam room and jucuzzi were a good size and very clean. The hotel bar and associated external terrace was a nice place to relax and the bar prices were quite reasonable for a city centre hotel. We did not eat dinner at the hotel but the breakfast was a good standard.
There is no parking at the hotel...
"The TV remote wouldn't operate when I pressed the appropriately marked Red on/off button. Journeyed down to reception to be told to press the No 1 channel button !! Back up ten floors come the time to sleep no button would turn it off. After searching for 10 minutes I pulled out the cable from the underside of the set wich was housed in a hardly accessible cabinet. Shower floor cracked and peeling very unhygienic. No usb sockets it's 2026"
"We were on the first floor so the window was so high up you couldn’t see out of it. The quilt cover was ripped at the top and had been put on inside out. The shower was ok but no instruction for use were anywhere to be seen. Staff were very helpful. It was a bit noisy at night as sound proofing isn’t amazing but good enough. The pitch of the ceiling in our room came down low enough that I could hit my head on it."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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