البحث عن فنادق بتصنيف 4 Star في آيليسبيري من SAR 278

"Treated like a second class person as we had a guide dog. Put in an awful room! Requested a fridge and to have a patio door but ignored. Paid premium price £171 of which £25was for our Guide Dog who is cleaner than a lot of their guests apparently. Compared to our previous stay it was very poor. Even said we were not allowed to stay in the room we had as it had been refurbished and no longer a dog room. So basically all their old rooms they hired out to dog owners at premium prices as not...

"The staff were extremely helpful and the hotel was beautiful. So convenient to the castle. My only slight negative was the cost for parking."

"We had two rooms and both were amazing with comfortable beds. The staff was so helpful and knowledgeable. The breakfast was very tasty. It’s also a quick walk to the station that takes you to London. I strongly recommend this hotel."

"Hotel was undergoing renovations when we stayed, but that didn't impact is at all. Great location, rooms are clean and large, staff was really helpful. Not handicap accessible, as there were several small flights of stairs, which is common in Europe."

"Room clean, brilliant view ,plenty of places to shop and eat but staff were extremley rude"

"The staff were fantastic both at the hotel and the diner. The room was great apart from technical issues with our television which staff tried to fix. But it kept breaking again , in the end we gave up as out of the 3 day stay here it worked for about 2 hrs on and off. We gave up and used a phone to watch the world cup! Not quite the same but staff did give us a complimentary breakfast on departure as an apology. Parking facilities great, tea and coffee in reception. The toiletries in the room...

"Overall an okay stay, our room had a funny smell when we first went in, however we kept being disturbed by door banging in the corridors most of the night as they didn’t have soft closing door hinges on them and the rooms aren’t very sound proof, also not much choice food wise on the menu for anyone who is a fussy eater so had to walk out to find somewhere to eat, also found the hotel quite dark when you walk into reception and not overly appealing, in comparison to other hotels."

"Sadly - welcome was not that good - basic not welcoming. Room was not ready as we discovered - both bathroom gel bottles were empty , two less than half toilet rolls barely lasted the night. When we reported this - no one was available at the desk at 7.30 am - so spoke to someone on phone. We went out for a walk , thinking it would be dealt with, but on return discovered it wasn’t - excuse was that they thought we had gone out for the day - so had to chase in order to shower. Carpet on...

"The room was comfortable and clean. I thought it it wasn't very well equipped for being a 4 star hotel. I paid £170, as a single guest and this did not include breakfast and there is no parking at the hotel. There was no iron in my room and I needed to prepare my clothing for work. There was also no phone in the room to contact reception to ask for an iron. I know air conditioning and a fridge is a luxury but an iron is basic. There was a nice large TV but the signal was dreadful and kept...