البحث عن فنادق بتصنيف 4 Star في أوستيل من SAR 353

"Terrible staff at the front desk and very uncomfortable bet. "

"The rooms were clean and the staff was very inviting."

"The parking situation is ABYSMAL. No carts, no staff, and the TWO nice men out front were overwhelmed and being yelled at with ZERO support from management. The a/c was off in the elevators and hallways; we had no shampoo in our shower; the water was not hot; the constant slamming of the door where the maintenance folks were housed on the 17th floor all night long the first night we were there was absurd; and the front desk staff at check-in were exceptionally rude and dismissive. (Note: the...

"Sways restaurant was so rude and did not make any of my breakfast choices correct. They did not know how to make a poach egg but it was in their menu, also my breakfast took 43 minutes to come out. The valet supervisor was the worst. He drove my Audi and left trash inside. Three cps with a liquid inside. he then proceeded to call me a liar and shrug his shoulders. he was very dismissive and rude. "

"I was charged for a stay and I did not stay at this hotel."

"I can’t say enough about how incredible the customer service was! From start to finish, everything exceeded my expectations, but Regina (hotel receptionist) and Dontrell (bartender) truly made the experience unforgettable. They went above and beyond to help bring my boyfriends birthday surprise to life, fully embracing the idea and delivering each note perfectly. Their willingness to play along, their attention to detail, and their genuine kindness made the entire experience feel so special and...

"Staff is nice. Hotel is cool. Rooms are just okay. Basic needs for a hotel room are covered (clean bed, clean shower and TV). Was expecting a little more especially for a downtown hotel. No iron or ironing board. No streaming apps on the tv. Self checkout for snacks and sodas like we do at Target. "

"Everything was great . No complaints "