"Standards have fallen at the Westleton Crown. Outside, several car park bays were inexplicably cordoned off so there was a shortage of available spaces. Inside there was a bucket catching a leak from a skylight in the main dining room. The corridor, staircase and bedroom carpets are dirty and worn. The seat in our WC fell off. Overall, the decor is old, tired and in urgent need of an uplift. We will certainly think carefully before booking the Crown again anytime soon, and we will certainly not...
"Had a great stay. The room was big with a comfy king size bed. The food in the restaurant was fab and breakfast even better. The staff were very attentive and nothing was to much trouble"
"Excellent staff committed to ensuring that the Cliff Hotel is one of the best three star hotels. Consistently good over a number of visits I have made."
"bit of tlc, for example the skirting boards were all knocked and the shower was leaking quite badly. Staff were friendly and helpful. Breakfast was very good."
"The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart.
The bathroom mirror required changing with various black marks across it.
The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn.
The bath had various stains around the plug hole and bath and certainly...
"Really enjoyed my stay at the hotel. Warm reception from Becky on arrival. Room was spacious, clean and had a good selection of tea, coffee and lovely mugs.
Decided to eat in Hotel and was able to choose to eat in the restaurant area or any of many little eating areas around the hotel floor. Good selection on the evening menu. Breakfast menu was great too with friendly and warm service."
"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"
"The hotel is very worn in all areas - carpet dirty and coming up. Hallways are dark and dingy. The room was dirty with mold in the bathroom. No AC and the window only opened 1 inch so the room was incredibly hot despite 2 fans. The location is great but I would never stay here again. I left early to go to the Holiday Inn."
"Dining room restaurant chairs stained and dirty carpet dirty and beyond cleaning timber floors need sanding snd polishing understaffed
Staff very friendly and helpful
Television not tuned overall the hotel needs preventative maintenance very noisy facing canal could not recommend this facility one of the worst premier inn hotels I have visited"
"It was nice to stay in an older building in the area to feel the historic charm, but the slanted hallways, stairs and uneven floor boards in the room took away from the charm and instead signaled a lack of investment. We spent most of our time outside the hotel so I can't really comment on the amenities."
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