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Best Western The Hatfield Hotel

3.5 star property
Hotel in Lowestoft with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner
Outdoor wedding area
Experience the comfort of Best Western The Hatfield Hotel, where a warm welcome awaits. Savor international cuisine at LT1 Fish and Chips & More or relax with a drink at the bar. Enjoy free in-room WiFi, take advantage of laundry services, and appreciate helpful staff who have left lasting impressions on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Housekeeping
The current price is SAR 301
SAR 362 total
includes taxes & fees
28 Sep - 29 Sep

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • 71 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Lowestoft is home to Best Western The Hatfield Hotel. The area's natural beauty can be seen at Norfolk Broads and Southwold Beach. Lowestoft Maritime Museum and Royal Naval Patrol Service Museum are also worth visiting.
Visit our Lowestoft travel guideOpens in a new window
Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG

What's nearby

  • South Beach - 3 min walk - 0.3 km
  • Hollywood Cinema - 4 min walk - 0.4 km
  • The Marina Theatre - 16 min walk - 1.4 km
  • Lowestoft Harbour - 5 min drive - 3.7 km
  • Pleasurewood Hills - 7 min drive - 5.2 km

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪Spring Tide - ‬6 min walk
  • ‪The Joseph Conrad (Wetherspoon) - ‬11 min walk
  • ‪KFC - ‬2 min walk
  • ‪The Harbour Inn - ‬6 min walk
  • ‪Subway - ‬3 min walk

About this property

Best Western The Hatfield Hotel

Hotel near Norfolk Broads
A terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western The Hatfield Hotel. The on-site international cuisine restaurant, LT1 Fish and Chips & More, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), laundry services, and free newspapers
  • Luggage storage, a computer station, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western The Hatfield Hotel offer thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Frequently asked questions

Is Best Western The Hatfield Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western The Hatfield Hotel?

Self parking is free at this property.

What time is check-in at Best Western The Hatfield Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western The Hatfield Hotel?

Check-out is at 11 AM.

Where is Best Western The Hatfield Hotel located?

Situated in Lowestoft, this hotel is within a 10-minute walk of South Beach and Hollywood Cinema. The Marina Theatre and Merchant House Gallery are also within 1 mi (2 km).

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Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 454 reviews
Rating 8 - Good. 169 out of 454 reviews
Rating 6 - Okay. 67 out of 454 reviews
Rating 4 - Poor. 20 out of 454 reviews
Rating 2 - Terrible. 13 out of 454 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good sea view (hotel is right on the promenade), comfortable room, friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Staff & service, amenities
Everything was satisfactory
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright rooms with en-suite. Beds are very comfortable and the linens are soft.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

6/10 Okay

Rossana

Liked: Staff & service
I’d booked a deluxe room overlooking the sea view was great but room was very below standard the bed was like sleeping on a rock and the pillows were awful the bathroom was not the standard of a deluxe the shower was so hard to turn on/off tv too close to wardrobe and no plugs near the bed! Altogether very disappointing far too much money for what we had!
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
I liked the friendliness of the staff, the room was a nice size, but the bed was a bit old. I would have liked a few more food options on the menu The shower over the bath was unusable for me as the side was to tall and there was no handrail Even though there was a lift we still had to cope with to many stairs for myself and my husband The hot water was far to hot, care homes, schools and other public places sould be around 44%C
Stayed 2 nights in Aug 2025

8/10 Good

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lowestoft Good Stay

Nice hotel, friendly staff, good food.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stay

Spacious comfortable room. This room seems to have been decorated and updated since we last stayed. Very good breakfast. Friendly and helpful staff.
Stayed 1 night in Apr 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
The room was very tired but i know it is one of the rooms still to be renovated. However the main problem was that the mattress sloped downwards and i moved in my sleep and fell out of bed at 4 am! I hurt myself on the bedside cabinet as i fell and grazed my arm and badly bruised my shoulder. The mattress is unfit for use and needs replacing.
Stayed 1 night in Aug 2025

6/10 Okay

Fiona

Disliked: Property conditions & facilities
Decor is dated. Hotel reception service is good. Restaurant manager is lacking customer service skills and stood watching his staff run off their feet.
Stayed 2 nights in May 2025

8/10 Good

glenn

Liked: Cleanliness, staff & service, amenities
the only thing that stuck in my mind was at night when people walked pass the room the floorboards made a nose and it woke me up .apart from that the hotel was clean/ tidy staff were great all round good job willl come back again thank you.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet seafront hotel.

Lovely clean room, comfortable bed. Seafront location, with parking just opposite. If you have mobility issues, worth mentioning, as several steps up and down in the corridor, leading to the bedrooms .
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024

6/10 Okay

Malcolm

Liked: Cleanliness

Tired

Very basic l, tired decor and threadbare carpet. Restaurant manager was reluctant to help his staff at a very busy breakfast. The dirty dishes left on the table until we left
Stayed 1 night in May 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Lowestoft parkrun, hotel is clean & everyone we spoke to was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking great location
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still keeping its charm

I always like staying at the Hatfield. Its been 15 years ive been staying and i just think its a lovely cheerful place to stay. Staff are always friendly and helpful. Food is good and the service is quick. The rooms are comfortable and warm. It reminds me of how hotels used to be, its like going back in time, in a good way. Well done to all keeping the Hatfield charming and warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, kind staff, nice room. Directly on the beach and walking/biking trail
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and we enjoyed our stay here,
Stayed 3 nights in Oct 2022

10/10 Excellent

mary

Great

Lovely hotel, staff friendly, excellent Sunday carvery, and breakfast, and on seafront
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel will stay again
Stayed 3 nights in Jul 2023