"AVOID THIS HOTEL — unless you’re looking for a hotel full of dogs!
My partner and I stayed here for two nights for a business trip and unfortunately had a terrible experience.
Our room was not clean at all. There was dog hair, marks and stains on the carpet, dirty facilities, a water jug that hadn’t been cleaned properly, a kettle full of limescale and marks on the bedding. For the price of a hotel stay (£180 per night) I expect a basic standard of cleanliness and this simply wasn’t met.
The...
"Wonderful friendly welcome and all staff continued the friendly happy and helpful vibe. Lovely immaculate room. Great food. Would thoroughly recommend."
"We have stayed at the Cliff Hotel before a few years ago so knew what to expect.
The food was excellent, staff where very helpful and friendly. Our room was a bit on the small size for a standard double but we did ask for a walk in shower which was provided which might be why we had that room but the bed was massive and very comfortable, had enough room to walk about without knocking into anything but the bathroom needed to be a bit bigger nowhere to put your toiletries. Our room was on the...
"On arrival receptionist very helpful.
Dinner v.good young waiter was extremely busy but nothing was too much trouble for him with anyone. Bed a little soft but v. clean
Tea and coffee in the room. Breakfast next morning very good lots of choices.
Would recommend very good value for money."
"The staff was very friendly and very helpful, because we put "do not disturb" sign outside the door so they even left us a note saying they would help if we need anything, and I find it very caring and helpful, and the room was very clean and smell very fresh and nice, definitely recommend this hotel to my friends and family and me and my girlfriend I'll definitely come back!!"
"Balcony was unusable. Unstable plastic tall barstools which were useless and very uncommon. With armchairs dragged out of the room you couldn’t see over the tall concrete balcony at all. Paid extra for a room with a view!!
Management were rude and snobby. Not willing to help at all. We were shown two other rooms of the same type exactly but refurbished at least. Minutes later when we said we’d try to check out, because these rooms suddenly became unavailable, this woman offered no help at all....
"My colleagues who stayed there were appalled at the state of this place . The room was filthy and look at the state of the shower screen - covered in Algae .
The pictures on Hotels.com look good but probably taken
about 10 years ago when the place was last cleaned .
The boys were given another room but it was just as bad so they checked out without staying there at all. "
"Lovely room, with a beautiful view. The added binoculars to watch shipping was a great touch. There were some problems around check-in (not Bon Ami's fault) and Nicci was fantastic in sorting them out (do contact them direct if you haven't heard back from them via Expedia).
On street parking can be tricky. There is a car park nearby, but you will probably have to pay unless you're in and out between 8pm-8am. The streets change names, so make sure you have the right building. I managed to go to...
"The carpet in our room was so old and in places appeared to be mouldy… we had a tiny basin in the room (and no basin in the en-suite) which was partially overhung by a shelf that made it very difficult to use properly and was likely the cause of the mould in front of it. Our ‘en-suite’ was cramped and the shower cubicle had mould in the sealant and grout. The extractor fan did not work and therefore the bathroom and bedroom felt and smelled damp when we returned after a day out- it was 26...
"First room they sent us to hadn’t been made up and stunk. No service throughout 4 night stay. No bar. No restaurant. Lift needs attention. No accessibility. Decor old and tatty. This was our second stay and gone downhill. Won’t be staying again. Expensive for facilities you got. Plus side, our one encounter with staff was pleasant and helpful. "
"Do not book here. It is closed and no one there. The owner has disappeared. I have reported to hotels.com and they need to be removed. I could not access and hotel was in darkness. Eventually got a refund but took ages to sort ! Avoid at all costs "
"Really good food, carvery on Sunday and breakfast were excellent. The staff were really nice and friendly, our room was clean, spacious and comfortable, would not hesitate to return. "
"From the outside the property had old style appeal and parking which was a positive however when taken to our room this was at the back of the property and you had to pass washing hanging online, a laundry shed and general toot and tat. The entrance to the stairway to the room went past the back of the kitchen where the door was permanently open so you heard all the usual professional kitchen noises.. The stairway to the room smelt of cooking fat and there were dead flowers on the window with...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
