البحث عن فنادق بتصنيف 2 Star في كايا من SAR 414

"Received an email a few hours before check in that this was not actually available due to some kind of technical difficulty with the booking process. Did not receive a response about a refund for days. Spent over an hour on the phone with Expedia in between. "

"Poot and parking is not safe."

"The fotos of the site are not accurate. The property is neglected. The floors were cracked missing pieces and dirty. There was mold on the ceiling in the bathroom and the smell of mold impregnated on the pillows and sheet. The shower head was clogged and produced very little water. Broken windows sealed with plastic. The entrance to the facilities was totally dark very unsafe (no bulbs on the light)dangerous and unsafe to enter facilities at night."

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"The team from Expedia should really go see this place before offering it to the Expedia customers. We depend on you and trust that you have done your part before booking your clients. The place is semi abandoned with two out of the four buildings boarded up and broken windows and the place really needs a good cleaning and painting,new roof, power washing exterior and so on. Shame on you Expedia for having this property on your listing 😞😡"

"The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. "

"Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

"The apartment was clean and comfortable. It has a well stocked kitchen with all the cooking and eating utensils needed to prepare meals. Both bedrooms have smart TVs and AC and another TV in the living room. There is also a cozy porch with patio chairs and a hammock. The house sits in a very quiet neighborhood and a 5 min walk from a 24hour convenience store. We were definitely pleased with our stay. "