"The suite was clean but the bed frame was larger than the bed and kept hitting leg on it. Awkward hallway area no closet no coffee pot and out room was not ready until after 5:00"

"I couldnt get the motel to come up in my web search, so I called my reservation in. I repeated myself several times that I needed a handicap room. When we got there, my husband and i checked in and were given our key card. I asked if we could rent another room of the same size--2 queens, but this second reservation did not need to be handicap accessible. He seemed a little confused and I repeated several times that our room is handicap accessible but this new reservation did not need to be...