"Our experience at this all-inclusive resort was extremely disappointing and fell far below expectations. One of the biggest issues was the food quality. The food was consistently poor, and my children struggled to find anything they enjoyed eating during our stay. For a family vacation, this was a major concern and greatly impacted our overall experience. Additionally, several amenities and restaurants that were advertised were either closed or unavailable during our visit. We specifically...

"overall would recommend. The description said breakfast included but the snack bar had food all during the day with different options everyday"

"Our air conditioning was broke in both of our rooms the whole 5 days, we reported it 5 times to no avail. The basketball court one of the only extra things to do was under construction without any notice. Three of the restaurants require reservations and depending on the amount of days you stay is how many reservations you’re allowed…so we only got 2! Keys to our rooms had to be fixed at least twice a day. Spoke with management who said he was going to make notes, he did not! Didn’t even ask our...