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"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"The food was amazing!!!"

"Really beautiful hotel. Very professional staff."

"Great in-room onsen"

"Very accommodating. English speaking and close to anything in Kawaguchiko. Spectacular viewa of Mt. Fuji! "

"Amazing we loved it"

"The place is closed to everything and the room is clean."

"Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!"

"Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences. "