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Grand Metropark Hotel Xi’an

5.0 star property
Luxury hotel with 2 restaurants and a health club

Choose dates to view prices

Photo gallery for Grand Metropark Hotel Xi’an

Lobby sitting area
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Interior
Superior Room, City View | Premium bedding, down comforters, minibar, in-room safe
Indoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Spa
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Cribs/infant beds
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Cribs/infant beds
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Living room | 42-inch LCD TV with satellite channels, TV

Business Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
158 Dong Da Jie, Xi'an, Shaanxi, 710001

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 km
  • Xi'an Bell Tower - 2 min drive - 2.0 km
  • Xi'an Bell Tower and Drum Tower - 3 min drive - 2.3 km
  • Xi'an Jiaotong University - 3 min drive - 2.0 km
  • Great Mosque of Xi'an - 4 min drive - 3.3 km

Getting around

  • Nanshaomen Station - 4 min drive
  • Xi'an East Station - 6 min drive
  • Xi'an (XIY-Xianyang Intl.) - 44 min drive

Restaurants

  • ‪凯悦酒店 - ‬1 min walk
  • ‪凯悦酒店行政酒廊 - ‬1 min walk
  • ‪德克士 - ‬3 min walk
  • ‪1+1酒吧 - ‬4 min walk
  • ‪后街酒吧 - ‬3 min walk

About this property

Grand Metropark Hotel Xi’an

Luxury family-friendly hotel located in Xi’an City Center
Consider a stay at Grand Metropark Hotel Xi’an and take advantage of a grocery/convenience store, shopping on site, and a garden. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body scrub, a body treatment, or hydrotherapy. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A 24-hour front desk, multilingual staff, and a porter/bellhop
  • An elevator, tour/ticket assistance, and coffee/tea in the lobby
Room features
All 315 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Childcare services and rollaway/extra beds
  • Hypo-allergenic bedding, down comforters, and cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 88 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Pavilion

Things to do

  • Health club
  • Hot tub
  • Piano
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,069 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi'an
Grand Metropark Xi'an
Hotel Grand Metropark
Grand Metropark Hotel Xi'An China/Shaanxi
Grand Metropark Xi’an Xi'an
Hyatt Xi An
Grand Metropark Xi’an
Grand Metropark Hotel
Grand Metropark Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel Xi'an

Frequently asked questions

Is Grand Metropark Hotel Xi’an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Metropark Hotel Xi’an?

Self parking is available for a fee.

What time is check-in at Grand Metropark Hotel Xi’an?

Check-in begins at 2 PM.

What time is check-out at Grand Metropark Hotel Xi’an?

Check-out is at noon.

Does Grand Metropark Hotel Xi’an provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 350 per vehicle applies.

Where is Grand Metropark Hotel Xi’an located?

This family-friendly Xi'an hotel is located in the historical district, within a 5-minute walk of Xi'an City Walls and Chang'an Qishi Museum. Zhangxueliang Residence and Dongyue Temple of Xi'an, Shaanxi Province are also within 10 minutes. Zhonglou Station is 28 minutes by foot.

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Grand Metropark Hotel Xi’an Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 17 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Fu Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入往

地點位置佳，近市中心，洒店設施較陳舊，整體不錯。
Stayed 4 nights in Oct 2017

6/10 Okay

Lai hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整體很旧，但是在我的要求下酒店給了一間大套房。很滿意！
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Not a bad hotel, just slightly far from central ci

Room was fairly large though not in a very central location. A bit of a walk into main area near Drum Tower. Comfort of room was pretty good though not much of a view from my hotel room. If you are after something in a more central location then there are plenty of other options available closer to the central city area. Do re-check the hotel location yourself because the distance stated isnt neccessarily correct, whether intentional or unknowingly misinformed. Room amenities replaced daily, requested sheets to be changed daily (though not entirely sure this was done every day). A bit pricey though I did end up booking this place last minute on the night as my original hotel booked wasnt of an acceptable standard. I have found in China you usually get what you pay for so if you are used to comfort, space and exceptional cleanliness then always go with a 5 star hotel. Overall I would recommend this hotel and would stay here again but would suggest booking a larger sized room for personal comfort. Dont have many negatives comments about this hotel, only minor small issues like the size of the minibar and lack of minibar food choices.
Stayed 3 nights in Jul 2017

6/10 Okay

Keyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2017

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネス・観光向けホテル

90年代の5つ星ホテル。周囲と比べて古く、目立たなくなったが、よいホテル。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Just messed me up much

8/10 Good

Olivia, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort

Great location with comfort room

Great location as it is just next to the bus stop. Hotel reception staff are not so clear about the information of varies attractions. We had to depend on ourselves only. The room is clean and comfortable at all.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

usuman, 中国

Liked: Staff & service

豪華なホテルだが少しばかり老朽

スタッフも好印象でいいホテルです。 ただし、夜１０時にルームサービスを楽しんだところ、料理人が帰宅したとのことで、メニューは限られました。国慶節なので大目に見たいと思います。 湯船とシャワーが区分けされていないのは私にとってマイナスでした。 デポジットの説明は私の英語ではよく理解できなく、何度も繰り返し聞き直しが必要でした。平均ぐらいの評価です。

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Mrs. P. Tan, Singapore

Liked: Cleanliness, room comfort

Great Hotel Location.

We chose the Grand Metropark Hotel for its excellent location. It is within the city walls, and just minutes away from the Bell and Drum Towers, as well as the brightly lit and busy Muslim Street, a bazaar street lined with fancy stalls/shops selling authentic food, local snacks and souvenirs, etc. The hotel is big and pleasant, and rooms are generally clean and comfortable. Do note that the hotel appears to be quite popular and fully booked, so check in early if you have preference for non-smoking and/or adjoining rooms (our party of 3 was put in rooms on different levels!). And go down early for breakfast if you don’t want leftovers:(.

10/10 Excellent

S.Y. Ong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel at reasonable price

We really enjoyed our 2 nights at the hotel. The room was spacious and clean. Hotel staff were very helpful, though it would have even more impressive if they spoke more English.

10/10 Excellent

Paulette, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

upmarket hotel at a reasonable price

the hotel was in a good location to the city and shopping. about 15 mins walk to city wall. there english was not the best but they tried to understand and help. the rooms were very clean. the food in the restuarants was great. they helped us to get taxis to our location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

绝佳的地点

酒店服务很好，但设施太旧了

8/10 Good

Bing, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities

a very good place

the place of the hotel is good but there was construction, so it was noisy during the daytime

10/10 Excellent

Belinda, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan, Melbourne Aust

Liked: Cleanliness, room comfort

Walking distance to just about everywhere

The hotel is 20 minute walk from the Bell Tower along a main road and plenty of excellent shopping. The East Gate on the Town Wall is about 15 minutes walk in the other direction. The main Xian railway station is twenty minutes north, and the trendy night life near the south gate is about 30 minutes away on foot. Of course, there are many taxis and buses passing the hotel all the time. My stay was comfortable except for noise coming from an open air diner next door, and the sound of rock music from a shopping complex across the street. The diner shut down at 12:30am ach night, customers or not.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很满意的酒店

地理位置很方便，客房隔音很好，服务很好，我的衣服遗忘在酒店，打电话后马上帮我快递到家了，很感谢！

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service

Adequate Hotel

The Grand Metropark Hotel in Xi'an is an older hotel in a good location. We are a family of four with young kids, so we booked 2 rooms. Upon arrival we learned that there were no adjoining rooms available, so the front desk upgraded us to the family suite, which had 2 bedrooms, 2 bathrooms, and a sitting area. Very nice of them to do that! The room was very clean but smoking was permitted in that room so there was just that "smoky" feeling. The breakfast buffet was large but the food was satisfactory. The location was good for walking to the center of town and lots of shopping/restaurants. It took about an hour to get from the hotel to the terracotta warriors and about 40 minutes to get to the hotel from the airport.

8/10 Good

A Fisher

Liked: Staff & service, property conditions & facilities, room comfort
Western breakfast much to be desired, not nearly as good as other hotels in China; choices were limited. Was difficult understanding hotel staff, their English was very poor.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location inside the wall

Great location inside the city wall. Formerly a Hyatt hotel. Nice restaurants. Like many similarly rated hotels we visited in china it appeared to be hotel largely empty. The hotels executive chef spent a few hours walking with us in the Muslim quarters which was a nice gesture.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location and affordable.

The hotel was located within walking distance of the Xian wall which made it easy to hit one of the better in-town destinations. The price was reasonable and the staff was excellent. The atrium has live birds in cages and koi fish. The restaurant was very good. The beds, however were hard and the hotel shows it age a bit. There didn't seem to be a lot of nearby restaurants to choose from. Overall I recommend this hotel for tourists looking for a nice and affordable stay.

8/10 Good

takarin, 中国国内在住

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

日本人には不向き？

５つ星と考えれば残念ですが不満が残ります、まずは設備が古いです、トイレ、シャワーとも時代遅れでの代物です。部屋にもシミや壁紙の剥がれがありましたし、ロビーの天井のクロスは汚れて剥がれてきていました、外観も建物が汚れていました。スタッフの対応はしっかりしていましたし、ベルボーイも対応は問題なしです。吹き抜けのラウンジは解放感があって気持ちがいいです、夜はバーラウンジになったので行ってみましたが、雰囲気は良いです、しかし中国人の客も多いためマナーの悪さを感じました、たばこを吸ったり大声で話したり、５つ星の割に料金が安いので結構中国人がおおいです、残念ですがこれがホテルの質を下げていると感じます。彼ら中国人にとっては普通の行動でも日本人から見れば非常識な中国人が多いので静かな環境を望んでいる人はここのホテルはだめだと思います。朝食は１１５元で結構いいものを出していました、しかし一流というには少し足りないです…また、朝から中国人は大声で話すし、禁煙なのに平気でたばこを吸うので、環境はよくありません…ホテルもこういうところが注意できていないし徹底できていません。５つ星としては失格ですね…とにかく中国人のマナーの悪さに一緒にいたくないという人は、ここはおすすめできません。もう少しレベルをあげて料金のもう一つ高いランクのホテルを選んだほうがいいと思います。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort