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"房間寬敞舒適度且乾凈, 酒店坐落在成都天府最高端之CBD, 周圍環境繁華."

"Alles top."

"Been here couple times now Everyone is super friendly Hotel is clean and organized "

"Staff was warm, friendly & helpful "

"Excellent "

"Very very clean room, great housekeeping staff, extremely comfortable room and amenities "

"Not reconstructed, old "

"Great location with direct access to subway. Clean room with friendly service"

"We had an incredible stay - would highly recommend the hotel. The reception staff were absolutely wonderful and made the stay perfect. There was a female receptionist who was amazing. There was an evening where we were exhausted and wanted to order food in the room. We couldn't work out how to use the apps, the receptionist was able to order us food within 10 mins. She also helped us with booking our first didi/taxi and giving advice on the easiest/quickest routes for stuff. "

"Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!"

"客室も豪華でスタッフの方も親切に接してくださって満足です！"

"it really depends on which building they put you in. the River View building is the original one, which desperately need an update. for a 5 star hotel, the rooms were so dated and the washrooms were simply gross. view was good but its really not worth the money. "

"Want to say that this was an exceptional stay at the Mandarin Oriental Pudong The modern Luxury style and the location of this hotel appeal to me and it truly befits the MO Brand it is the staff that have made my 2 day stay so memorable. Each member of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the MO Club Staff team (Apology for not remembering. The name of the ladies) They went way and...

"A great hotel in a great location. Lovely breakfast. Lots of restaurants and fast food outlets within a couple of minutes walk. "

"Very nice and comfortable "

"Very clean room spacious near restaurants and walking distance to the bund. Yu Garden is right there. Easy access to transportation. Hotel staff very helpful especially Jerry. Breakfast buffet was so good . Highly recommended hotel. "

"The location is central and convenient. It's a beautiful area to stay. Amazing breakfast, lots of options to choose from. Staff were very friendly and helpful. The front desk staff, Ms. YAN, was really standing out. "

" The staff are generally nice, but I had a very bad experience with the laundry service. I checked out today and shall talk to them again with the issues through third parties. I asked the laundry room to clean a small pack of my baby’s clothes. The staff recommended that I leave the clothes with them so they could take care of it. I confirmed this with them twice. However, they asked my wife to sign a blank form, and later they charged us 1,800 RMB (about $300) just for washing a small bag...

"Staff was great and very helpful. Views from the room were amazing. Great location."