Find hotels near Wote Street Willy, Basingstoke from SAR 246

"Upon arriving last night I got given a room key and as I opened the door someone already had all their stuff on the bed and the lights were on. Had to go back to the front desk in which all he could say is ‘shouldn’t be’ no apology to me. Nothing. I then got a new room key and was told to put my REG plate into the system. Which I did. Was not told to pay for parking. I then checked at the front desk again this morning I didn’t have to pay as I didn’t get asked to and she told me ‘no you should be fine’…I called the parking/camera company today and they said if I hadn’t have paid when leaving after being persistent with the girl at the desk I would have got a fine."

"Very good"

"Very good hotel"

"Manager needs to be changed."

"Nice room, very clean, helpful staff "

"Staff are friendly room has mould in shower. And there is traffic noise through the window of the hotel. "

"Room was clean but a bit tatty, holes in curtains"

"Poorly maintained. Carpet needs a cleaning, you can hear all the neighbours "

"This was our first visit of the property under the new name and branding. The redesigned foyer and common areas are appealing and well designed, our family room was clean and comfortable and nicely put together in terms of style. The restaurant area is less successful in terms of design and we would not rate the breakfast above average. However, five stars to the entire breakfast team (open kitchen included) for their warm hospitality. "