"Excellent stay and breakfast was wonderful. Close to tube station and many dining options nearby."

"Lovely hotel. Centrally located so convenient to several parks and theatres."

"Great central location, room was generally fine, BUT... At check-in, multiple staff insisted we had cancelled our room booking (obviously we had not) and tried to turn our family away without a moment's thought. This was clearly an error on their part and we finally got given a room, but did not get a single apology. Overall Zedwell staff seemed out of their depth and very rude - in their defence, there are clearly not enough people working here for this size of hotel and the busyness of...

"Property was in a convenient location for moving around London! The rooms were ample size and offered great amenities. Rooms were quiet with no noise from other guests or outside. Spa facilities were nicely maintained and offered a very relaxing experience. Breakfast was continental and offered a good selection but could have been restocked quicker during busy periods. Staff were welcoming and friendly!"

"Good location and can walk easily to Big Ben, Parliament and Eye of London. One can also find restaurants nearby."

"Stayed for the night on 27th June. Upon arrival the queue for check in was lengthy, which was to be expected. A staff member was coming down the queue requesting guests register online. Fine did that. Once we arrived at the desk there was a A4 sign to say the hotel was experiencing issues with the AC. It was not communicated at all the issue was it wasn’t working full stop. Our room on 5th floor was 33 degrees and the windows barely opened. Upon research the AC broke down from 25th June but this...

"Staff are very professional and friendly and the location is great too."