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"Very pleasant employees "

"This “little hotel” is BIG on cleanliness, comfort, coziness & charm—like staying at a friend’s cool apartment. Our room had a king-sized bed with a sweet, soft quilted coverlet, & plenty of substantial pillows to prop up against the beautiful padded headboard. The muted blue hues, unique fish-patterned wallpaper & wall art, along with all the attractive & different accent pieces suggest an aquatic/island setting, very soothing to our tired bones after a long day’s drive. Our room was spotless, spacious, had all the amenities one could wish for. The shower with its just-right pressure included pleasant smelling shampoo/conditioner/body wash from convenient pumps affixed to the wall. The outside though well maintained is testament to its age, but the inside is a pleasant surprise. If we ever come this way again we will definitely stay here & will recommend it to friends & family. My ONLY complaint, really more of a concern, is that a tiny corner of the laminate flooring by the desk area (the desk is a pleasant departure from the usual hotel desk) sticks up & is somewhat sharp, something that management should address. I give the Bay Inn five stars ⭐️ ⭐️⭐️⭐️⭐️"

"Absolutely outstanding front office staff! These folks worked hard to make a difficult situation easier for me; and I am grateful. Turned out my reservation through Expedia was 1 day later (oh no!!). With hard work on my part and their part, we were able to chage the reservation. I am so appreciative of outstanding customer service! Thank you!"

"Great place. Only issue was the teen kids making noise after 10 pm. "

"Exceptional customer service."

"Low key place for a quick night. Just checked in but it seems clean and comfortable."

"This hotel was very cute and was very comfortable. It has everything one would need from a fridge and microwave in the room to free 24 hour coffee! We also enjoyed the indoor pool and hot tub."

"The room was very nice and clean. Will stay there again."

"People are knowledgeable, informative & friendly "