"It's a 14th century castle, so authentic, the service & the ambience were exceptional. David & Dean in reception were outstanding, nothing was too much trouble. All the other staff were also outstanding & the food was delicious."
"The staff were excellent and very friendly. The rooms etc were very well maintained. The main lift was out of service meaning a long walk to an alternative, but this only mattered when carrying luggage. Breakfast was a standard buffet, little limited with its selection but more than adequate. My only major complaint was the room didn’t have any air conditioning or air circulation. It was incredibly hot and the windows only opened a few inches. They brought us fans but they simply couldn’t cool...
"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too.
The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."