"We recently stayed at Cabana Bay and overall had a decent experience. The staff was very friendly, welcoming, and helpful throughout our stay, which we really appreciated. However, the housekeeping and room maintenance could definitely use some improvement. Our bathtub was dirty when we arrived, there was noticeable discoloration in the corner of the bathroom, and a dirty towel had been left hanging on the back of the bathroom door. The rooms also felt a little outdated. They weren’t terrible by...

"Property was great location was great, rooms were decent. Came with the great perk of early access!"

"Absolutely fantastic. We got an amazing room with a balcony overlooking the bay which was incredible"

"Ashley was amazing at Checkin and set the tone for the rest of the stay! RossMoore at the bellhop was exceptional friendly and helpful. Great property and great staff. Will definitely stay here again."

"Stayed at the Loews Sapphire Falls Resort and overall had a pretty good experience. The hotel itself is very large, spacious, and has a nice resort-style atmosphere. The grounds and common areas feel open and relaxing, especially if you’re spending time around the pool or walking through the property. The rooms were comfortable, but they definitely feel a bit outdated, especially with the carpet flooring. A room refresh in the future would make a big difference. The restaurants and food on site...

"Excellent stay "

"Always a great stay, the Universal Express pass is a great extra."

"Wonderful stay. Will definitely stay again!"