Find hotels in Willseyville, NY from SAR 234

"Excellence property. Everything about it is perfect. The staff was super friendly and helpful. The burger was delicious at Carvers. Having everything in one place is the best. The rooms were clean and have everything you need. We loved the countertops and flooring. It’s so much better than a typical hotel. We will 100% be going back."

"Room was clean, but could use some updating. Sandy at the front desk was amazing when we checked in. Breakfast was great, especially for it to be complimentary. The restaurant area had a great ambience to it. Very old times! There was plenty of parking in the front, sides and back of the building. I didn’t like how you didn’t need your card to open the side and back doors. But the area seemed pleasantly safe. "

"This was a disappointing stay, even by $72 per night standards. I had just stayed at a $60 per night room that was better. The hallways look as if they haven't been cleaned or vacuumed in weeks. The lighting in my room, especially the bathroom, was entirely unacceptable! It was so bad, I had to resort to using my cell phone flashlight to turn the heat on. Having to open a cabinet door, to get to the referigerator door is a dumb set-up, and annoying in the middle of the night. I never actually interacted with, or met any of the staff, but they were accommodating over the phone, so I gave them 3 stars. At least they got the most important thing right, the bed, and spares them a failing grade. Final grade is a 'D'. "

"Weird vibe"

"There was not much choice"

"Front desk staff was very helpful and friendly. The room had a very strong smell of whatever air freshener they use to cover odors. The windows don’t open, so I couldn’t even air it out. Shampoo, conditioner, and soap in the shower were almost completely empty. I guess they didn’t check any of them. Parking is a bit of a headache and inconvenience. You have to have your ticket validated every time you leave. Coffee machine in lobby was broken. That was the biggest downfall for me. Walking distance to everything. There were pros and cons. But I wouldn’t stay here again. I’ve stayed at other hotels in the area that I would rather choose again."

"Apparently we were assigned the handicapped access room (not requested) it was at the very end of a long hallway which is used by the staff as the laundry room (always full of carts of clean and dirty laundry, to the point it is difficult to walk; certainly would be inaccessible if you were in a wheel chair). Breakfast marginal, most foods are in wall mounted dispensers, no variety or change from day to day. Lots of parking though."

"Staff are very friendly. Breakfast is good; really enjoy speaking with the breakfast staff. Nice property, my first choice when visiting Ithaca."

"Room was dusty and dirty. Spills on nightstand. Dirty floor"