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"I loved the location and the beauty of this property. Very clean and staff was very helpful."

"Great breakfast and attentiveness to rooms. Desk personnel very helpful. "

"The Loews is always a wonderful place to stay! From the high quality decor to luxury amenities, it's always at the top of our choices to stay in Philadelphia. Check in took especially long as there were only 2 attendants at the reservations desk and a very long line of guests. People were trying to be patient but it seemed like management didn't care how they were taxing their staff at the most important part of their guest's stay, the beginning. The staff was very professional and did their best tap dance to keep people happy. Other than that, everything was great. A beautiful place, as always! "

"Great location and staff"

"Excellent front desk and follow-up check-ins from Alana. Accessible room had handrail in bathroom and walk in shower. Could be improved: commode handle had to be pushed down hard to flush and lavatory handle in Room 710 hard to operate. Maybe easier mechanism available?"

"Comfortable Bed, Great customer Service and awesome amenities… The structure itself probably needs to be updated"

"Very clean"

"This is an excellent hotel. I do recommend it. The staff members were great and the hotel is impeccable. "

"The valet service was not efficient. At arrival and when we checked out. The card system does not work. There should just be a face to face transaction with the ticket so you get your car in order of physically being present at the car garage. "