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"This is my second time staying at this hotel and of course had a great time. Me and husband showed up late and the man at the front desk was fast to check us in so we can get some sleep. He also made sure to ask about my day, which was very welcoming. The rooms were very clean and so comfy ! We had fresh towels and our bed made everyday, which was the cherry on top. I will be returning."

"The staff was excellent and had room cleaning daily. Thanks for a smooth and excellent experience. First time in London. Thank you "

"Good staff, realy accomodating"

"Loved it - could walk everywhere, great pool, super quiet rooms. Will definitely go back"

"Great location, close to many attractions and the Tube station. Very good breakfast and dinner options at the hotel. Would definitely stay at again"

"We enjoyed our stay at this property. We loved the Junior sweet, which is dressed like a true London style with tall ceilings, thick drapes, and a four poster bed. The hotel lobby and public areas are very clean. Front desk workers are extremely nice and accommodating. They allowed us to leave our luggage at the desk during the whole first day until we could check in, and again on the last day after we checked out so we could sightsee without our bags. Breakfast is not free (about 16pounds pp), but a very nice buffet. Only a couple minutes onto the tube, and a Starbucks right nearby. We loved it! "

"Everything as expected have stayed there annually since 2011"

"This was our second time in this hotel. Really is a lovely hotel. The service in the hotel restaurant “Vicinity” could be better as we waited a little over 20 minutes to be seated even with a booking but we are looking at our next trip to london & this hotel "

"A very comfortable and conveniently located hotel near London Heathrow. Staff at the hotel were polite and friendly both at front desk and restaurant. Will definitely stay again on a return trip thru London Heathrow. "