Find hotels near Whirlpool State Park, Niagara Falls from SAR 305

"Poor customer service. And worse management. "

"Not informative in website about booking policy. Very hard to accommodate with. "

"it was very good "

"For the price I paid ($230 for 4 days and 3 nights), I loved this trip. It was so close to Niagara Falls, the border, and the casino. The breakfast was great, saving my boyfriend and I a bunch of money for breakfast (they had pancakes, eggs, toast, syrup, sausage, and yogurt!). The only downside to this location is that the shower has no storage to put your own products (although they do provide body gel, shampoo, and conditioner). Also, the pool was colder than expected. We were able to enjoy it one time for a few hours during our trip, but after knowing that the pool wasn't heated at all, we couldn't find a reason to go back in. Overall, if you're choosing this place for the pool, that will only benefit in the summer. If you're picking the hotel for everything else in addition to the pool, then I would agree. "

"Good"

"The cleanliness of the property was at best a 5/10. Floors were dirty in many areas and even sticky from improper cleaning or not being cleaned. Cleaning fee in my opinion should be partially refunded. I ended up mopping all the floors myself while here...Bathrooms were not very clean, some of the linens and towels had stains. Recessed lights in kitchen don't work at all leaving the kitchen very dark. One of the bedroom doors isn't even a solid door, it is fully see through glass and has no privacy. If you plan to do cooking there is limited pans/pots. May work for probably 80% of patrons. The neighborhood isn't the best, there was actually a drive by shooting while we were there 2 blocks away. None of the bedrooms have an actual bathroom attached or part of it, so there is not master bedroom per say.- This house was definitely used as offices or something commercial at some point as all the rooms were oddly setup and no actual closets really exist. Some doors don't latch or lock properly. The only TV in the house is missing the remote. Certain burners on the stove don't operate at full capacity. A lot of outlets in rooms/house don't work. So many more issues but unfortunately not enough space to list everything. "

"House was good for one night with 7 people. Plenty of beds, towels, parking. "

"We arrived around 2 am on the night we were supposed to check in because of the be weather and had to message Shaun multiple times and call multiple times to get our check in instructions and the check in code. There was very little support in providing information about the city and local attractions like you'd expect in a VRBO. And everything seemed and felt like a cheap managers special. There were holes and scratched/chipped spots throughout the house. The beds were not comfortable and the bed frame was not suitable for larger bodies. The pullout mattress had bug debris on it so we chose not to use it. It was also hard to maintain a nice temperature in the home due to the oii me insulation. So it was always too hot upstairs and too cold downstairs. The bathroom is INCREDIBLY tiny. So tiny that as a plus size man I could barely shower or use the bathroom because of how skinny and narrow it was. The bathroom also had signs wear and tear, balancing the sink on two pieces of trash. We were able to watch TV together and the kitchen as the bare necessities to make a meal. We stayed for a week and bought a crockpot and just let it stay there. Lastly, the neighborhood is not great. A lot of abandoned houses ànd people coming around late so be wary of to that. Overall the house was what we needed for the vacation on this budget. We knew what we were getting into but damn. "

"Its kind of funny because my cousins with us grew up in old homes and the creaking floors, stairs, etc reminded them of being scared as kids. But my husband and I love old homes, so we were thrilled with the woodwork and beautiful floors. The home was VERY clean and we appreciated that more than anything."