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"The staff was extremely courteous and knowledgeable. The room was clean, tidy and odorless as well as organized. The conditioner bottle was just lying in the tub upon our arrival. The adhesive obviously gave way. This was reported to the front desk representative upon checking out. He stayed he would report it to house keeping. This is a great hotel, which is why we continue to come back whenever we are in Memphis! "

"I loved the room the most. the decor is not basic nor is it overwhelming. the bathtub was amazing. bed was clean and comfortable. pillows were too flat for me but to each his own."

"It is always questionable after a couple of bad reviews but the good reviews out weighed rhe bad ones. Then stay was clean and quiet, the front desk person respectful and reassured our safety about the security. I would repeat the stay."

"A/C was on and room was cool. Clean room. Reservation was found so we could easily check in. Good room location."

"My husband and I love this hotel! We stay here often when we come to Memphis. It has easy parking, is right next to Beale st, next door to the Fed Ex Forum, and within walking distance of all downtown attractions. It’s quiet despite the closeness to Fed Ex Forum and Beale. It’s always spotless, the beds are incredibly comfortable, the staff always friendly, and the bar/restaurant is awesome. This visit we were celebrating our wedding anniversary. When we were checking in, they overheard us talking and surprised us with an upgrade. We were given a corner suite on the 7th floor that overlooked Beale. It was a gorgeous suite, and we got to see the Memorial Day fireworks from our windows. Thank you, Westin Memphis! We will be back!"

"We have stayed here several times its about as close as you can stay to beale street. "

"Beautifil Building, away from the action of Beale. High end restaurant was closed on Sunday...disappointing. Miscommunication about room with tub but was rectified. All in all, cool place."

"Loved the hotel! Only wish parking was included free in the rate. "

"Very helpful and friendly. "