Find Hotel with a Concierge in West Jakarta

"The hotel is great, the only dislikes is QR code menus everywhere, and the staff at the cafe could be a little more attentive."

"Very pleasant, very clean and great hospitality, helpful staff "

"when you have the pleasure of getting to know the staff as I have you really see what they do .from the guys who hold the door to the front desk staff,to housekeeping and engineering and restaurant staff as well as Management ..they all work tirelessly to give.you a great stay...they have become family. THANK YOU ALL FOR DOING SUCH A GREAT JOB now I have a grandson here...all because I have become friends with Marsela. they are changing from Fave to Brits hotel and say they will be even...

"After checking into another hotel and finding it filthy (I wont be using OYO ever again) the predictable standards of a chain like Novotel were just what I needed. Veey good price with a pool and very clean. Not the greatest location. "

"Found a cockroach in my room. Linen dont look very clean. The manager was apologetic. The staff was reasonable to me during my stay and i didnt get any rude treatment. Theres a club in the hotel with loud music. I booked this hotel for my transit through Jakarta. I wouldnt stay for extended nights or with family."

"The location is ideal in town area but the surrounding is rather dusty and dirty with hawkers and heavy traffic."

"Stinky, not convenience"

"Nothing. Food was horrible "

"Cleanliness room, good breakfast.."

"Two issues within this hotel: firstly its location was quite far away from Kota and Goldok where food and shopping are within reach. In the end, the cost I spent in taxi for five days, added up to be close to a day stay, not to mention the amount of time wasted in traffic jams. Secondly while the hotel room is clean, the housekeeping is quite inadequate. Soiled and torn towels, bed sheets with stains, uncomfortable mattresses, low water pressure and poor air conditioning system. Signs that the...