"Friendly staff which made the stay feel welcoming and comfortable as a solo traveller. The double beds sadly are two singles pushed together with an obvious crack down the middle of the two mattresses. This is something that I would expect in a 4 star hotel. The air con is useless. Unfortunately it is a climate controlled unit which isn’t effective at making the room cool, which is a disappointment especially when visiting in the warmer summer months. Overall it is a lovely hotel, modern...

"room was pretty clean staff nice and we were there for the weeknd concert and they had a lil photo piccy stand thing with a cardboard cut out of the weeknd super cute :p they also took pics of us on a polaroid camera thing"

"This is my second time in the property and love the location. Convenient to visit Big Ben, Westminster Abbey. Zpalace and so."

"Loved this hotel!! Would definitely stay again!"

"WiFi didn’t work on tv, mouldy coffee machine, didn’t replace hand towels overnight, first world issues but not acceptable for the cost"

"We loved our stay here. The character of the property is wonderful. Real history. Lovely room. Great staff and the breakfast was one of our favourites while in UK. Definitely recommend."

"The room was spotless clean with lovely fluffy towels and all condiments as expected. Hotel is a little bit dated however perfect location and great customer service."