"When I went to check in I had 3 people in front of me. After they got checked in, I approached the counter to get checked in. The person who checked the others in looked at me and walked to a back room. She did not say anything. Just walked away. After about 3-4 minutes of waiting my wife asked if someone could help us. One of the people in the room said I’m not on the clock. The woman that helped everyone else didn’t say a word and just kept visiting with the other 2 people in the room. Finally...