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"Beautifully situated along the river. Very comfortable and, most importantly, WONDERFUL staff. We felt right at home and enjoyed our stay tremendously. Highly recommend."

"Hello, Our stay in Pistoia turned out to be a really positive experience, thanks to the host’s warm and thoughtful care. When we first arrived, there was a light smell of smoke in the room and a minor issue with cleanliness. We let the host know, and they responded right away with genuine kindness. They arranged another room for us for the next two nights, and when we returned to the original room, everything had been taken care of and felt fresh and comfortable. The host was incredibly considerate — always checking in to make sure we were comfortable, and even looking up the bus and train schedules for us as we waited on our last day. That small act of kindness left a big impression. It’s easy to see why this place has such a great reputation. We had been a bit tense after a not-so-great stay at a previous hotel, but the host and staff here really helped us feel at ease. We’re truly grateful for their hospitality and wish them all the best in everything ahead. Take care!"

"This hotel is a real boutique. Everything are pretty, friendly, perfect clean even bed and pillows. And staffs are nice. "

"Titi and her husband were very kind. The place was clean and the view was wesome! A great place to stay if you want to visit Tuscany towns around Florence and Bologna."

"It is located in the city center and only a few feet from the baptistery and duomo. There are many good restaurants just steps away."

"The stay is like a retreat. You are surrounded by nature and it's so calm. They have amazing food and self-made products. There are so many fun activities to do so you never get bored! Staff are super friendly, and even animals seem so happy. Really enjoyed the stay!"

"My fourth or fifth stay. That says it all. Great location and staff. Comfortable and practical with 5-star level amenities. "

"This is a beautiful old property, full of lovely artwork and charm, a real home. There is a lot of wildlife to enjoy. We had a lovely time staying here. It is well equipped Loads of books and dvds if staying in. We had a fair amount of wet weather unfortunately but was ok. We loved visiting Pescia, Lucca and Montecatino whilst we were there, all in easy driving distance. Try the fanicular going up to Montecatino Alta, stunning views and a square full of restaurants which was very jolly. One point of note is that the access to the house is down a very steep unmade up slope, and we found that a challenge being in our mid 70s, so senior citizens like us just need to be aware of this. The approach road is steep and winding. That said, it was still a great pleasure to stay at Il Rivo and the owner Michelle is lovely and very helpful. Great communication. Thankyou Michelle."

"Friendly staff, great resturant. "