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"Complete tiled floor which initially seemed unusual but that does mean its cleaner. I was happy to find there wasnt a damp smell in the bathroom. Ive been searching for a hotel that smells clean and this room certainly did, so I shall be staying here in future. My room was quiet even though hotel seemed busy. No view but that didnt bother me. Good ventilation and more snacks included than expected. Lovely towels and everything i needed. I didnt stop for breakfast so cant comment on the...

"I absolutely loved this hotel and the location! The staff was always very kind and very accommodating. I absolutely loved the breakfast buffet, it was well-maintained and everything was always fresh. I loved the hotel room. I only wish there was air-conditioning but other than that everything was great."

"Absolutely spot on. We expected quite simple / basic accommodation and were pleased to find it as anticipated - a small cabin like bedroom simply fitted out but completely adequate and spotlessly clean. We didn't arrive until just after 8pm but were cheerfully greeted by a very helpful Chris (despite him being towards the end of a busy day for him - when we arrived he was part of a small team clearing up after a wedding or birthday celebration of some size). He directed us towards a nearby place...

"Our room was clean and well appointed the staff were friendly and very helpful, the parking was great and the breakfast was excellent."

"No Breakfast"

"Staff was friendly. Rooms can get quite warm during summer days, definitely bring an extra fan or 2."

"Excellent place to stay if working in Walsall Jay the manager is a great guy, with excellent communication. Place has a microwave in room and fully equipped kitchen downstairs “ communal” Spotlessly clean. Will definitely stay here again Room spotless Bed super comfy Fridge a plus in room Great manager a extra Thanks Jay"

"Great"

"For Room only very clean and fresh Parking good Bar and Foods Great but check open hours Staff helpful with foods / Drinks"

"We only stayed one night but this was a lovely place the team were friendly and very helpful The room was comfortable with everything you need I would certainly recommend it"

"Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again."

"The room had everything we needed and was good value for the price. But the level of cleanliness was not what we were expecting. Could have done with a deep clean and some new bed linen as it was a bit marked and old"

"Great room above a good pub-restaurant Staff were all lovely Room was clean but not immaculate Breakfast was so-so, not much for vegetarians"

"Great hotel and great night’s sleep"

"Location was perfect for Tamworth Town, as soon as I arrive quite late in the evening I was greeted by a friendly smile and the WIFI code was given to me as a priority, perfect no one want to hunt or ask for the code. Keys were explained for access, I decided to have a pint or two before bed, the locals in the bar were extremely friendly and included me in their conversations, made me feel very welcome. Room was clean, bed was very comfy, slept like a log, Bathroom was sparkling, shower nice...

"1st class"

"Old carbon monoxide alarm are a problem with alarm going off at 2am aparently this is due to 2011 old wiring its a fault staff know about and pass off lightly as oh it maybe dust. we turned off air con as a precaution not great for the price paid. Restaurant staff were lovely as was the food overall nice stay that could of been great but hotel is showing its age and is in need of refurn in places"

"Nice stay"