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"Staff very helpful very clean great experience first time there will come back"

"Always good to stay here"

"Hotel stay was okay for one night (but not much better). Older hotel in need of upgrade and repairs. Bathroom countertop broken and taps difficult to turn off. Breakfast was vouchers for fast food at the highway rest stop (and was only accepted as some (not all) vendors in the food fair. As foreign travellers we did not underestand that this hotel was located at the rest stop for a toll highway. ... Will give Days Inn by Wyndham a pass next time, as this is similar to our previous...

"No Breakfast"

"In a room with no air conditioning. With window open it was very noisy especially in the morning, with bin men, dray men etc...."

"Very clean "

"No reception or staff to greet you which was not an issue, I was emailed and messaged clear details of how to enter the property and my room. Car park at the side of the property was available and free to use. Spacious room and en suite. Room had a slight musty smell, difficult to have window open as near a busy room. When shut it is however quiet. Would I book again, yes. "

"This hotel far exceeded our expectations it was more like a mini resort and wished we could have stayed longer than the 3 nights.. perfect for exploring the local attractions and only 40-45mins to Alton Towers. The room we had was a 2 bed apartment in the main building, which was much bigger than the photos. The amenities were awesome and there’s a range of free activities and entertainment that was put on whilst we were there. The staff were also amazing, we will be back for sure :-)"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Absolutely seamless from booking to leaving. Great communication from manager Jay. Be aware that there is only 2 parking spaces on the front of the property, but on street parking is available. Room and kitchen were clean and tidy. Great place to stay would thoroughly recommend. The Alma Inn public house is a 7 minute drive away, it has an Indian restaurant attached to the pub, highly recommend the food, great selection and choice."

"Touch surfaces, handrails and bannister post were very dirty, "

"Beautiful setting near a canal, room was lovely a huge bed! Slept really well, staff so friendly and welcoming. Food was lovely in the restaurant staff very helpful, definitely be going back there and recommend to my friends."

"The location of the hotel is good and also they provide complementary parking for their guests."

"No elevator for disabled people"

"This is our third stay at the hotel, and we always find it enjoyable and great value. Our only criticism this time would be that they were quite slow to replenish the breakfast buffet, despite us having breakfast during one of the earlier, quieter slots. All staff were friendly and helpful and clearly working hard, but our experience at the Drayton Manor theme park later that day led us to suspect there may be a resort wide issue with staffing levels, which is a shame because that was the only...

"First class"

"Nice stay"