"Six stars service!"

"清潔な客室でゆっくり出来た"

"직원들이 모두 친절하였고 호텔시설 온천 시설도 청결하였습니다. 음식 또한 품질이 좋고 맛있으며 양이 많았습니다. 호텔에서 즐길 수 있는 서비스가 시간대별로 있어서 매우 알찬 시간이 였습니다. 호텔에서 서비스로 주변가게들에 쓸수 있는 쿠폰을 많이 주셨는데 다쓰지 못해 아쉬웠습니다. 아주 기분 좋게 가족여행을 즐길 수 있게 해주셔서 감사합니다. "

"お部屋は入った瞬間に畳の香りがして心地よかったです。 夜食、朝食はとても美味しく、見た目も美しく感動しました。 器などにも地域を感じられ旅行気分を味わえました。 量は多いくらいでしたが味が良かったのでほぼ残さず食べました。 接客に関しては不審点が多く、お料理、お部屋が良かっただけに勿体無く感じました。"

"This is the most beautiful ryokan we have ever stayed at. The food was delicious with a great variety and the staff explained the menu. The owner came to greet us at dinner and as we were leaving, it was great to meet her. The rooms were amazing and well put together with so many thoughtful touches. I really enjoyed the private garden and bath each morning. The futons were the most comfortable futons that I’ve had. The staff also took great care to help us ship our luggage to our next stay. Very...

"Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!"

"Our room was spacious and very clean. The private onsen was large and very comfortable, looking out over the river but completely private. We had the kaiseki dinner each night which was elaborate and delicious. The town of Yamanaka is very pretty with fun row of shops specialising in lacquer wear and pottery, some cafes, the usual restaurants and a big public men's and women's bath, along with a beautiful walk in the gorge along the river. All of this is within 5-15 minutes walk of the hotel....