Find all hotels by Independent in Upstreet

"Hotel was very quiet as it was a Sunday - it is also currently being renovated - I wasn’t offered a refurbished room until I asked specifically if any were available after I had already checked in. Old room was very dated, had a creaky floor, tap dripping and whistling extractor fan in bathroom. I’m not sure if the newer room we had was same grade as much smaller room size and double rather than king size bed. Decor much better and bathroom nice. Breakfast buffet was poor, my partner gave the full English 3/10 - quite a small portion served. machine coffee like dishwater - not proper filter coffee. Service was good but there were less than 10 people dining so not sure how it would be on a busy day with one staff member. Plus point was free parking and only 10 minute walk into town. Would maybe go back when renovations completed. "

"Very well located in centre of all attractions. Excellent breakfast. Very clean room and friendly staff. "

"Full English cooked to order. Fresh continental breakfast and coffee comes in pot. Staff friendly and free WiFi available. Close to West wall and close to good restaurants and pubs. There happy hour every day between 6-7 and get complimentary cheese and crackers."

"Great hotel for the channel tunnel, friendly and helpful staff"

"Great hotel!! Exceptional staff!! Overall 20 stars out of 10."

"A beautiful hotel with an amazing room. I stayed in the Junior Master Suite and me and the wife were blown away. The bathtub is a great addition and the room is quite big with a sofa and 4-poster bed. It was honestly an amazing stay and we will definitely come back for another staycation."

"5 star all round"

"2 nights but only one set of towels. Didn't expect or require room cleaning but fresh towels? plus coffee & tea in room not replenished."

"When we arrived the outside looked like it needed a little bit of TLC but once we got inside could not fault it. We are four married ladies that just wanted a weekend away to chill, unwind with a bit of retail therapy thrown in. This hotel was perfect for that. We stayed in a spacious room with 4 single beds. Staff were lovely. Food was delicious and reasonably priced. And to top it off we were a 5-10 cab ride away from Ashford designer outlet. Would definitely recommend and will definitely be staying there again."