"The room was extremely tiny and felt unclean. The shower floor had what looked like mold growing under the seal, and when looking up in the shower, you can see cockroaches crawling along the glass ceiling."

"One of the wonderful things about a CitizenM is their amazing lobby! It's designed to be inviting, a place to congregate or a nice place to come take a load off after a long day. The living room style set up has books, work centers and a really nice bar where you can enjoy a nice tall drink. I book a CitizenM as often as I can. Check in is easy, you can do it all yourself but someone is always there in case you need help. The rooms are tiny, but you can get an ADA room that is bigger for...