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"Very good service friendly staff and the manager was very helpful "

"The entire hotel staff are absolutely wonderful - they are always friendly and welcoming. They are really what makes this place great. The buffet food was great and our room was wonderful. The rOom and hotel in general were immaculately clean. Even the beach along the nearby coast is crystal clear and clean. would say the water for showering isn't great but I'm not sure there's a whole lot that can be done about that. The hotel is also quite far from Stone Town/the airport, so be prepared to booka lot of taxis if you have things to do on the west side of the island."

"They were wonderful and very accommodating to any changes we needed! Loved the spa and pool area. The staff and services were also 10/10! The beach was still under construction but there were many day trips we had booked that brought us to other beaches on the island. I would love to stay here again in the future!"

"This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever. "

"Our stay at your incredible resort was nothing short of exceptional. From the moment we arrived, we were welcomed not as guests, but as family—and that warmth remained with us throughout our stay. The facilities were outstanding, but what truly made our experience unforgettable was the team behind it all. We extend our deepest gratitude to Ahmed, the Front Office Manager, along with Benjamin, Edson, Rakesh, and every single member of your amazing team. Your kindness, professionalism, and genuine care went far beyond our expectations. You made us feel at home in every way. This resort has now become our home in Zanzibar, and we look forward to returning again and again. Asante sana and may God bless you all abundantly. Amen. Until we meet again—see you soon!"

"Fun resort with many different daily activities for families. Set on the fantastic east coast of Zanzibar, Diamonds Mapenzi gives you access to a beautiful beach with warm water and sports (additional charge). Food tasted good and staff was extremely helpful and friendly! Would stay here again "

"Buffet, beach, pool, live music everynight, dancing, landscaping"