"The central forced-air heating had been turned off throughout the hotel after a recent heat wave. When we checked in it was 13°C outside and the room heat would not turn on. The Duty manager was unable to turn it on after five phone call attempts, requiring 20 mins wait each, allthis lasted until past 2AM, and waked-up by this manager calling to see if it was working yet. It was not, it was blowing colder air in to our room. He tried to move us to another room and same issue there, after 30mins...

"Great location. Great breakfast. Have a board with departures. Really helpful. Room was also spacious and had a niiiiceee bathroom. We loved."

"The bed was really uncomfortable, which was a surprise for a PI, as they pride themselves on the bed comfort. The bar was open late which was great. The parking is small, only 17 spots and you pay for this daily. "

"ヒーバー城とチャートウエルに行くためロンドンから来ました。駅から3分で直ぐにわかります。チェックイン、アウト、荷物回収時に受付の方が居なかったりほかの方対応で時間がかかりました。部屋は地方のせいか広く、最新の設備で気持ち良く過ごせました。朝食は六時半からでしたが七時半頃向かい、十分な品がまだありましたが無くなったものの補充はなく帰る頃には温かい品（卵・ベーコン・ポテト・マッシュルームなと）はもう片付けられていました。各々とればイングリッシュブレックファストを食べられますし、果物やヨーグルト、パンの他にマフィンやクランペットもあり、イギリスではじめて食べる機会に恵まれました。焼いてバターとはちみつで凄く美味しかった。お水も自由にペットボトルへ入れられました。ここセブンオークスはロンドンから１時間弱、宿泊が高いロンドンより日帰りでなく地方泊をオススメします。宿泊の夜はロンドンのスーパー購入の物を持ち込みました。"

"Only one working lift. Had to use the stairs to the 4th floor. Convenient location for our needs."

"Really heavy air freshener smell in rooms and hallways (instant headache!), only 1 of each towel so we had to share after a shower, weird entry/drive way with awful speed bumps. Comfy bed, reasonably quiet until 4am when people start getting up and leaving...."