البحث عن فنادق في ثونا أوتيليرا، في تولوم

"I went with my family, I had made 2 room reservation and paid 260.00per room upfront charged to my credit card. Than when we checked in the front desk said I only had 1 room reservation. I repeatly told her we had 2 rooms. Only gave me 1. We checked all into one room. Than in night we went for dinner and returned back at 10 pm . The resort all dark and the check in girl tells me sorry I was correct that I had 2 rooms. I told her I'm not going to repack and move to room . I asked a refund for...

"Did not like the beach weeds we’re really bad ocean water looked like a cess pool ,Never went in the ocean, On a plus side staff was amazing kind and considerate"

"The hotel was excellent only surpassed by the wonderful staff form all parts of the hotel. What lovely people who make the experience a truly pleasurable and memorable trip."

"There is a virtual reception and there was absolutely nobody on property to help. AC did not work and there was nothing I could do about it."

"El hotel efectivamente está a pie de playa. Tomar la clase de Yoga a las 8 am enfrente del mar, de verdad que es una delicia y vale toda la pena del mundo. El cuarto super amplio y limio, me gustó mucho, aunque ya tiene algunos temas de mantenimiento, Desafortunademente el sargazo está fuera de control, sin embargo nos dieron acceso a un parque con cenotes (casa Tortuga) y estuvo increíble. El desayuno incluido también nos encantó. Ojalá puedan hacer algo con el tema del sargazo porque si es...

"The staff went above and beyond to make our stay exceptional. They reached out about a month in advance to assist in planning something special as we were traveling for my husband’s 50th birthday. It’s located right on the beach and even if you don’t have an ocean view you can hear the sounds of the waves crashing as you relax in the room. The food was absolutely delicious. The only thing is the restaurant was not open at 8 for breakfast. So just be aware of that if you are in a rush in the...

"An Exceptional Stay – Outstanding Service in Every Way! My wife and I recently spent two wonderful weeks at this hotel, and our experience exceeded all expectations. From the moment we arrived until the day we left, everything was outstanding. One of the highlights of our stay was being upgraded for the entire two weeks to the Rooftop Pool Master Suite. This wonderful gesture made our holiday even more special, and we truly appreciated the hotel's generosity and attention to our comfort....

"Overall, we had a good stay at Hotel Kanan, and our room was absolutely amazing. However, the hotel itself felt a bit neglected and could definitely use some maintenance and extra attention. I understand that tourism may be slower right now, but I actually think this is the perfect opportunity to take care of the property and make improvements. One of our biggest disappointments was the beach. I completely understand that sargassum is a natural issue and difficult to control. However, there is...

"Breakfast was so good ❤️"

"The hotel’s cleanliness and maintenance were impeccable. We especially appreciated being able to communicate with the staff via WhatsApp at any time and how attentive they were to our needs throughout our stay. The price is definitely worth it, as the staff goes above and beyond to make the experience truly pleasant and enjoyable. The breakfast is great!"

"Hermosa propiedad, habitación acogedora y con un staff excelente! Ubicación céntrica a los mejores restaurantes!"

"This was an amazing place to stay! I came with three friends, and the room we booked was perfect for us, especially the small private pool on the terrace, which we loved. The hotel also has a small restaurant with delicious food. I ordered the pasta and it was so, so good. I'd definitely recommend this place to anyone visiting Tulum, and I'd love to come back!"