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"This Was The Perfect Hotel! They Customer Service Was 10/10, Even Before I Arrived The Communication Through WhatsApp Was Impeccable. They Believe In 100% Customer Service Here. If You Were Trying To Decide To Choose This Hotel Or Not — DON’T HESITATE!"

"No. TV's bring your own"

"The stay was just perfect! The property is gorgeous and the staff is so friendly and helpful, especially Mayumy. She went above and beyond of making us feel welcomed and at home. And gave us the best recommendations of the places to eat and visit."

"I love staying at this gem of a hotel. Great option if you prefer to be a bit off the resort strip."

"I would not recommend staying at this property. The man who checked us in, didn’t speak any English and didn’t fully explain the policy. Also the staff were not very attentive to their guest because we had to wait 10 minutes to talk to someone and nobody was hardly at the front desk, even when waited no one would appear. Also, we also had a blackout which lasted for hours and as a person who has health problems that is extremely unacceptable and when we spoke to management, they told us about 30...

"Clean room"

"My host was incredible, couldn’t ask for a better host. The villa look just like the picture. Big and spacious. I had a great stay. It’s also an 24 hours security guard"

"Great place ! Clean and the staff is great! We had a great time and will definitely return ! Highly recommend. "

"Me encantó "

"Had a really good time at this property …it’s exactly what it was in the pictures and the host was very kind and communicative, pool was also very well maintained! Very enjoyable experience"

"We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. "

"Great location and hotel"

"Gracias buena atención !!!"

"Excelente lugar, los servicios de Alberca y Jacuzzi impecables. El lugar muy tranquilo. La seguridad es amable. Creo que no hay nada mejor en calidad-precio que este lugar. Fui con mi familia y no hubo inconvenientes."