"No charm. Quite spartan. Only one chair. Carpets not clean. Found a pill on the floor next to a wall. Short of towels and washcloths. High price given conditions. Have used many other Premium Inns in Scotland and were all very satisfactory which is why we were disappointed with this one in Inverness."

"Hard to check in and was in odd area"

"Staff very nice & helpful. Room clean, location perfect. Room/hotel will be due a revamp/redeco in the near future."