"Checking in is a joke … nothing worked… room not cleaned no clean towels … lifts too small … staff can’t cope with so many people complaining … used to be a lovely hotel .. now just a budget hostel… main gripe told to put towels on rail if want to use again .. trouble was NO towel rail so left in shower but no one cleaned room so towels not changed .. will not stay again and cannot recommend this hotel too anyone…"