"Beautiful room, comfortable bed, big size compared to most accommodations. Responsive customer service, but miscommunication with the information provided by Expedia and the property. No room cleaning and change of bedding. The common area wasn't very clean either, but they always provided coffee, tea, milk and cereal. Silence most of the time, I had a long stay and only one day there was a problem with a smoker. The management solved the issue promptly and safely."

"I extended my trip by a day at the last minute, and found this hotel. The staff were lovely and welcoming, the breakfast was yummy, and the room was really comfortable, I slept absolutely amazing for the night I was here. It's in a good location too, Tooting Bec is maybe a 10 minute walk and there's lots of restaurants and pubs nearby."

"Really a nice arrangement. Breakfast were well stocked."

"Adequate room and clean bedroom and bathroom. Communication could do with improving because I didn't receive email notification 72 hours prior to visit (as stated), I did not know what door number it was (No.113) and nobody answered the phone number when I called, so I was standing outside for 40 minutes. But good price for location."

"This is not a hotel, it is a house with digital locks on the doors. Location on maps is wrong. I had to call someone to find the house and for them to let me in. Bathroom is not nice, the sink and shower are clearly blocked. Bedroom was okay but very basic. The person on the phone was helpful but I also got locked out of my room at 5am and couldn't get back in until I sent a message on WhatsApp. You get what you pay for. I wouldn't recommend staying here."

"Location was very good but the only down side is if there’s a problem there’s no reception on site. "