"My family recently purchased a vacation property at this hotel in Odaiba for our stays when returning to Japan from the United States.
The staff are always polite, professional, and welcoming, and we truly appreciate their excellent service. However, we were disappointed by the overall cleanliness and maintenance of the hotel.
The elevator light covers were covered in dust and appeared not to have been cleaned for a long time. There was also mold in the guest-room shower. During our...
"My family recently purchased a vacation property at this hotel in Odaiba for our stays when returning to Japan from the United States.
The staff are always polite, professional, and welcoming, and we truly appreciate their excellent service. However, we were disappointed by the overall cleanliness and maintenance of the hotel.
The elevator light covers were covered in dust and appeared not to have been cleaned for a long time. There was also mold in the guest-room shower. During our...
Shinji