"We had a wonderful stay at YOTEL Ginza. From the moment we arrived, **Keiko at the front desk** made us feel so welcome with her warm, friendly, and helpful service. She went above and beyond to arrange for our luggage to be sent to our next hotel when we were having trouble using the online forwarding platform. Her kindness and efficiency made a stressful situation incredibly easy. The rooms are definitely on the smaller side, which is typical for Tokyo, but they're thoughtfully designed and...