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"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Cute quiet staff very helpful"

"Excellent front desk staff. 2 of the 3 people who I met while I was there spoke English. All were very pleasant."

"We throughly enjoyed our stay. Super, beautiful hotel, a great staff at the front desk, dining, entertainment was a big surprise. I wished we stayed day or two longer. I would return again when opportunity arise. Thank you all to Sakurai. A Five Star and beyond. "

"Staff were super nice and helpful"

"good"

"Very nice staff well furnished room super close to the station and the sento was just what I needed to wind down."

"Clean and lively with great Onsen. Right on the ski slopes."

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "