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"We have never stayed in Townsend before during all of our stays to the Smokies. I loved being away from the hustle of crowds. The Parkman was the first place I googled for Townsend area. They allowed my pet which was a must. The room and property were both clean. The staff were polite. It was just me and the hubby for our 10 year anniversary, so the room given was perfect. I highly recommend this place to anyone wanting to stay in Townsend."

"Setting was reflective of the"peaceful side of the Smokies."

"Would definitely stay again. Very nice accommodations and friendly staff."

"The hotel is faceless. We somehow learnt that when we teached there at 2 am and were hunting for reception(which doesn’t exist). The room number and access code were sent out in an sms which was sitting in my unknown folder. I would have preferred an email on the same. The priperty is nice and convenienly located. But its a very small property Breakfast - for the hefty price, you get a a grab and go breakfast which was not below par. There is no one to talk to in the restaurant to refill...

"Room very clean with numbered parking right outside room door."

"Picturesque little valley campsite, right by the Great Smoky Mountains National Park (and Gatlinburg/Pigeon Forge tourist options). Clean and cozy tent cabins, wonderful staff that were very friendly and welcoming. We had a great time, it was the perfect home base to explore the Smokies and get outdoors and unplug."

"The service was absolutely incredible and everyone was so helpful. From the food service to the front desk to everyone stopping by our room to see if we needed anything. Just an awesome experience. We highly recommend this property!"

"Location…Location…Location! Exceptional hotel with all the amenities. So close to everything! We parked our car on Friday afternoon and didn’t get back in it until we checked out on Monday. We will definitely stay again!"

"Creek side balcony was so nice. Enjoyed the breakfast and the pools were nice. The location was perfect."

"Outdoor pool"

"Great staff, great rooms, great views, great breakfast."

", very pricey for such an old hotel with paper thin walls you could hear everything from the rooms on each side and outside, also the fire department was literally right behind the building so sirens all night long were not pleasant"

"The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way."

"Location"

"Good"

"Nice place to stay!"

"Beautiful rustic hotel right in downtown Gatlinburg. Staff are all so friendly and welcoming. Good parking available. And a great breakfast included. We had a very comfortable room with a balcony and two rocking chairs. The bed was nice and comfortable and the shower had good pressure and lots of heat."

"The staff did not care about the place. Not even at breakfast. The Hotel is a new property. But the staff run the Hotel like they do not care. The Lobby seats together with the breakfast area. And staff did not even empty the trash can from the breakfast of the morning before. I mean this Hotel will soon look like crap if they don’t change the staff or re trained them. Too bad because the location is perfect."