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"I travel to Townsend a couple of times a year to visit GSMNP and have stayed at numerous hotels in that area. This was my first time at The Parkman. Property was clean and staff were efficient. My only complaint was that my room did not have a mini-fridge and microwave. The property is undergoing some renovations and I hope they add mini-fridges and microwaves to all their rooms. The restaurant next door is also under renovation so there is no breakfast offering at the current time."

"Great place! Clean and super nice staff."

"Cabin was very nice and comfortable. Breakfast was a treat with a homemade food,"

"Room very clean with numbered parking right outside room door."

"Everything was great, except of the AC unit. It was very difficult to work."

"We really enjoyed the access to the gas grill and pavillion. We were able to spend valuable family together. We gathered supplies at the local IGA grocery and prepared supper while the kiddo swam in the pool. The lodge is very close to Cades Cove and we were glad to spend time there as well."

"Picturesque little valley campsite, right by the Great Smoky Mountains National Park (and Gatlinburg/Pigeon Forge tourist options). Clean and cozy tent cabins, wonderful staff that were very friendly and welcoming. We had a great time, it was the perfect home base to explore the Smokies and get outdoors and unplug."

"Walkable to downtown area which is a big plus since traffic and parking in the area are always bumper to bumper and pricey, respectively. Friendly and helpful staff with a nice welcome gift of some waters. Great breakfast selection with made to order omelets. Lazy river could benefit from cleaning and an update to the 3 inner tubes that were on their last legs, though overall great property. And while not a characteristic of the hotel specifically, it was both thrilling and frightening to see...

"Clean room. Hot tub amazing. Parking was spacious. Would come back to location for sure. "

"This hotel was beautiful. The entire staff was helpful and nice, from the valet to the front desk, to the maintenance. They all greeted us throughout our stay even though we didn't use the valet or maintenance. We didn't see a use for the valet because parking was easy. But that keeps your car in the front of the hotel if you plan to leave a lot. The hotel is in such a great location we walked everywhere. We ate twice at the Blue Moose which is the hotel's restaurant and their wings were...

"We had a clogged toilet and when I spoke to the front desk, the lady gave me a plunger to open it myself. She told me that she would try to find someone if I was unable to get it fixed. The pool is in the parking lot and there is a lot of wasps at in the parking lot."

"Everything was good only I can’t turn of the fan on top of Celine"

"WOW! This is an incredible place to stay. Not only a beautiful location, but the level of hospitality here is top-tier. They greet you upon arrival and show you to your room. Offer to help with EVERYTHING! It is truly an experience unlike any other resort/hotel I have stayed at. You truly feel cared about and valued. Food is amazing in the Heirloom room, and service is just as amazing. Sitting out on our patio (overlooking the river) and reading was my favorite. Listening to the water was...

"The hotel was great! The lady at the front desk was extremely courteous and helpful. The bathroom door wouldn’t close unless I put all my weight into it since it was warped. But other than that the location, parking and price were great. And thanks for the lemonade and cookies! We will stay again."

"It was off of the main drag in gap number but close enough to be able just to walk down the corner the hotel is absolutely beautiful and has been in the family for a very long time. We stayed in the luxury king fives around and it was absolutely beautiful Would definitely recommend this room to anybody that wanted to have a nice wonderful Stay"

"For me it was just a place to sleep for the night and for that purpose it was okay."

"The room was clean and check in instructions were easy to follow. Breakfast was delicious each day. Parking was fine but sometimes not enough space to park at the end of the day. Not too much they can do about that. The only thing that was lacking was not enough utensils/plates/bowls etc in the room. The view was amazing and the property provided a great deal of privacy. I would definitely recommmend this location and stay here again."

"Great"

"They need to let you know up front before booking that there is a $16 + a night parking fee. That’s is enough to make me look for a different place to stay"