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"Stylish hotel, in a fab location with excellent staff. Couldn’t ask for anymore. "

"As regular customers of Dakota Leeds, Manchester and Edinburgh we had been looking forward to staying at Dakota Newcastle to celebrate our anniversary. Unfortunately the room we booked didn’t live up to expectations with flat lumpy pillows and a broken curtain that wouldn’t close fully, letting light into the room from 6.40am which woke us up early and meant we didn’t get the relaxing lie in we had hoped for whilst away. Staff were polite and the breakfast was tasty, but bowls and plates were...

"One of the nicest places I've ever stayed. Been here several times over the years and the staff are always super friendly and helpful, the amenities are great, and there's always plenty of space to park the car. The rooms are spacious with a good living area and nice beds."

"Fantastic location, "

"Upon check in Lukas was polite, welcoming and professional. Room was nice. "

"Breakfast was good all fresh "

"Great"

"Spacious rooms, comfortable beds. Not enough shower pressure and longer lag to get the right room temperature. Loved the breakfast and very courteous staff"

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"Breakfast was good There was no bowls for the self service But we did have a wait a while before our cooked breakfast came The staff seemed stretched "

"Great hotel location for city and concert venue bars restaurants close and multi storey parking next door. Stayed before and not hesitate to stay in the future, Staff friendly and helpful "

"Dirty socks on bathroom floor on arrival, notified reception but no one came to take the socks away, no apology received or any gesture to apologise. Other than that everything was else for our stay was fine. "

"Fantastic stay at Crowne Plaza. Amazing staff and beautiful hotel in all regards."

"The rooms were cold even with the heating on, the quilts were like tissue paper. My room was a bit run down with scuffs etc on the walls and small holes in the curtains that let the light through early morning. The car park they recommend is at least a 10 minute walk away if you walk fast. Not sure they really think about disabled guests re parking. On returning at night we were stopped at the door and asked for our name and room number and ticked off a list. I couldn’t bring my friend up to...

"No evening meals provided. Otherwise good. "

"Good experience. Would happily return. "

"Clean, tidy, facilities good, restaurant & breakfast exceptional "