Find all hotels by Starhotels in Testaccio from SAR 1,296

"I have stayed at the Hilton Rome Airport at least six times over the years, and unfortunately this was by far my worst experience. Check-in was unusually slow, although I do appreciate that my request for a lower-floor room was accommodated. Unfortunately, the stay itself was very disappointing. I was kept awake until well past 11:30 PM by what sounded like furniture being moved repeatedly in the room above me. I contacted the front desk to complain, but nothing was done to resolve the issue. The soundproofing also seemed very poor during this stay. I could clearly hear conversations from the room next door, as well as their alarm going off at 4:30 AM. After a long travel day, getting almost no sleep was extremely frustrating. Dinner in the restaurant was acceptable, but unlike previous visits where the food was very good, this time it arrived cold. The one consistent positive was the staff, who as always were professional, informative, and courteous throughout my stay. That level of service is the reason I continue to return, but this particular visit fell far below the standard I’ve come to expect from the hotel."

"The room smelled."

"Ac didn't keep room cool. Bathroom door would not shut, toliet paper roll broken. Stairs to carry luggage, elevator you had to change."

"We enjoyed the hotel. Clean room, safe area, close to everything, eccellent Bar. Would definy stay there again. Great staff."

"The staff was very friendly and helpful. Our room was clean and comfortable."

"Everyone was very friendly and the room had everything we needed. Except for wash cloths, but I think that’s just a European thing."

"Wonderful hotel. Beautifully decorated. The staff was extremely helpful. Looking forward to returning again next year. "

"Loved our stay! Restaurant was amazing! Bed was so comfy and our tub for soaking also great! Thank you Hilton! "

"Very close to airport fort early train. Right across the street. Rooms were very clean and quiet. Beds were comfortable, staff was helpful. Box of water provided in mini fridge. Would stay again for a night and/if I needed to be close to train for day trips."