"Excellent place to stay, second time while visiting Rome"

"Breakfast was included, basic. Girls friendly and helpful. I had two evening meals, didn’t enjoy at all. They need a new cook! I choose to eat elsewhere afterwards. Rooms were clean , phone didn’t work. Asked for help with luggage upon leaving, didn’t come. I managed myself. Staff at desk should learn to speak English. WHY ARE YOU CHARGING FOR SERVICES, GRATUITIES FOR HOTEL SERVICE. ROOM RATES ARE HIGH , SHOULD BE ENOUGH TO PAY YOUR STAFF."

"Fantastic service"