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"It’s an exceptional place in every aspect. "

"The hotel is located in the beautiful hills of the Berkshires right on the border on new York and Massachusetts, which provides the most amazing views of your room. The room itself is very spacious and luxurious; the bed was also extremely comfortable, which is rare from my experience. I definitely recommend eating a meal at the hotel restaurant. I had the lemon shrimp (highly recommended) and the 16oz steak (also highly recommended). I definitely plan on coming back for another stay."

"My husband and in laws each rented a cabin for a weekend. The property is beautiful, amenities are impressive, and the food is excellent! We enjoyed spending time by the pool reading (excellent book selection in the lobby,) relaxing in the dry saunas, kayaking on the lake, Sunday yoga and the peace of the guided evening float. Prospect Berkshires is incredibly curated from the moment you get out of your car. This was my second stay and will not be my last!"

"The room was very cozy and in good conditions, the breakfast room is also very pleasant and the food was perfect. V"

"What a charming treat! We felt right at home and enjoyed everything from the thoughtful owner who took care of our needs to the beautiful patios where we sipped our coffee! So perfect!"

"The hotel is beautiful, but unfortunately the restaurant was closed the night of our stay and we were disappointed because we planned on eating there. I guess I should have checked the restaurant hours before booking. Most of the town had businesses that were closed in the middle of the week, so just be aware when you book. The person working the desk recommended a restaurant outside of town and it was good. There was no one at the front desk when we checked out early in the morning. The sign...

"Virtual check in. I prefer real staff."

"Extremely friendly and helpful staff upon arrival. Provide great insights on local restaurant opportunities, and included a five star breakfast. Highly recommend!"

"Ants in the room and door locks did not work at all. Otherwise, it was OK."

"Rooms were very dusty. Chair in Room had a big hole in it not usable. The place looks very run down. Dirty carpets. Bathroom. Toilet dirty. Bedding had stains. Kitchen filthy could t bring ourselves to eat the breakfast or ha e coffee there. The woman inn keeper looked. Felt sorry for her. Unfortunately I would not recommend this place."

"This is a large inn in a remote rural area. I spent three nights in the inn. My biggest complaint is the food service. There’s a restaurant affiliated to the Inn. The food options are very limited. I ordered six chicken wings and found out inside the wing is cold and the wind is not even fully cooked. It took them some time for the replacement. This time they did it right."

"The location of this hotel is excellent. However, there was blood on the bathroom floor, stains on the sheets, and the fridge reeked of beer. When we asked the maintenance crew to give us five minutes to get out of the room, the cart was outside our door so we assumed that they would return and change the towels. They did not. The gentleman who checked me in was lovely; however, there was no one in the office when we checked out."

"The property is conveniently located for access to Stockbridge, Lenox, and Tanglewood."

"Beware, The Brooks Motel is a misrepresented, virtual-only motel that doesn't warn it has no front desk or in-person check-in. This concept only works if the tech and the people behind it work, They didn'.  Upon arrival, I had to call, what sounded like, an overseas call center, find a random Expedia email, and fill out an online form. Then I waited 15 minutes for a room code that never arrived. After calling back, the agent's emails failed to reach my email, so she had to text me the info....