"The Staff was very helpful. The location was perfect. There is a walkway from terminal 4 directly to the hotel. Even at night, it was lit up and felt very safe. There was a restaurant in the lobby, as well as a coffee shop. They also store bags which is very helpful. The rooms were a decent size and the beds were comfy. It was a great hotel for a 1 night stay in London before we flew out."

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"Bon séjour. Personnel très agréable."

"Located close to the London Eye and across the bridge from Big Ben, a perfect jumping off location. I suggest using Waterloo stations even though Google maps sends you via Westminster. The staff was wonderful, the room was functional, quiet, clean and the property was secure. The windows don't open and the air conditioning was limited so the room never felt cool. I preferred not to eat in the hotel even though they had a meal deal. Lots of great places to eat close by. I would stay again."

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